FAQ
Q: What type of company are you?
A: Our group consists of two companies: one is a furniture manufacturer specializing in the research and production of compressed sofas, and the other is a trading company that collaborates with over 100 furniture manufacturers. We export a wide range of furniture at wholesale prices, including both everyday home furniture and custom project pieces, ensuring we meet all your furniture needs.
Q: What types of furniture do you offer besides compressed sofas?
A: We offer a full range of furniture, including indoor home furniture, outdoor furniture, hotel furniture, and home decor items. Please download our product catalog and price list for your reference.
Q: Furniture Purchasing Process
A: -If you want to visit the Shunde China furniture wholesale market to select furniture in person, we offer a full range of services, including pick-up, translation, payment transfer, export customs clearance, and delivery to your destination. Please refer to our introduction for more details:
Import furniture from furniture market in foshan China
How to Import Furniture From China: Partnering with a Trusted China Trading Company
-If you prefer to purchase online, the process is simple: download our catalog → select the items you like → send them to us → we will provide a detailed quote (including product and shipping costs). All services are free of charge, and only when you decide to place an order will any costs apply. Compare our prices with local furniture stores, and we are confident you will be satisfied.
Q: Can the products be delivered directly to my door?
A: Yes, you don’t need to worry about shipping. We offer door-to-door global delivery. Just provide us with your location and postal code. Please check our shipping information
Q: What is your return or refund policy?
A: Since furniture is a large and costly item to ship, once exported, it cannot be returned to the origin. Therefore, we do not offer returns. However, we do provide refunds for quality or shipping issues. In such cases, we will refund based on the damage proportion, without requiring you to return the product. Please note that our furniture is made-to-order, meaning all designs, materials, and colors must be confirmed by the customer before production, and we will provide inspection videos or photos before shipment. Therefore, we only accept refunds for quality issues, and no other reasons are eligible for a refund.
Contact WhatsApp +86 13630105100 Email: gracehqy@foxmail.com, for free consultations and quotes.